Online Sales

NutraCast: Payment processing challenges that nutraceutical merchants face

07-Apr-2023 By Danielle Masterson

Regulatory issues, high chargeback rates, reputation and fraud all make dietary supplements 'high-risk.' So when it comes to accepting online credit card payments, traditional financial institution don't want to go through the hassle.

Lumina details post-COVID new normal for US online probiotics market

14-Dec-2021 By Shane Starling

The US online probiotic supplements market grew 30% to $580 million in 2020 as COVID-19 drove people to that sales platform and toward immunity-focused self-care, according to a just-released Lumina Intelligence report.

Amazon issues sweeping quality specs for supplements sold on its site

04-Dec-2020 By Hank Schultz

Amazon has begun requiring supplement marketers to provide comprehensive testing results and other documentation in order to be able to sell products on its site.

From the editor's desk

Is it Amazon’s job to fix a problem that was decades in the making?

14-Aug-2020 By Hank Schultz

There has long been a tale within the dietary supplement business of there being two industries, the ‘good guys’ and ‘them.’ With the proliferation of fraudulent products for sale online, the question becomes, whose job is it to remedy that?

Experts lay out post-pandemic retailing strategies

08-May-2020 By Hank Schultz

Marketing experts recommend that brands formulate a strategy to be as nimble as possible to deal with the as yet unknown changes to the supplement marketplace in the post pandemic world. A greater online capability is seen as one of key parts of that...

Lumina: More and better reviews key to online success

11-Feb-2020 By Hank Schultz

Lumina Intelligence now has enough data for online product reviews to use it in a predictive fashion. For sports nutrition products the news is those with the most reviews and the best scoring reviews prosper; products with few reviews get dropped.